If you need help finding books, completing an order, or getting in touch with someone at Paraclete Press, you're in the right place! We've compiled the answers to our most frequently asked questions below, so take a look to see if you can find the information you need.
Still don't see what you're looking for? Feel free to call our customer service department at 1 (800) 451-5006 x 300, or email customerservice@paracletepress.com and we will return your query as soon as possible.
I HAVE A QUESTION ABOUT MY ORDER. WHO SHOULD I CONTACT?
First, check your email for order status and confirmation receipts in the email provided with the order. If you still have questions, or did not receive an email, please call us at 1 (800) 451-5006 x 300, or email customerservice@paracletepress.com.
HOW CAN I GET DISCOUNTS ON PARACLETE BOOKS?
Paraclete Press offers generous quantity discounts for churches, organizations, and individuals ordering for group use. See our customer and bulk discount schedule here, for details, or call 1 (800) 451-5006 x 337.
HOW CAN I SEE A CATALOG?
You can view our latest Catalog of New Releases and Supplemental Resource Catalog online.
HOW DO I SUBMIT A BOOK PROPOSAL?
Paraclete Press regrets that we are no longer able to review or respond to unsolicited book proposals or manuscripts. Book proposals from agents and from authors who have an established relationship with a Paraclete Press editor will be reviewed. Such proposals should be submitted by email directly to that editor, who will provide the author with appropriate submission guidelines and information about the proposal process.
Please note that Paraclete Design is pleased to work with authors who choose the self-publishing route. We offer services of design (both cover and text), formatting, typesetting/layout, and sourcing of printing. If you would like to talk with Paraclete Design, please email Rachel McKendree, Commercial Sales, at rachelmck@paracletepress.com.
To submit compositions to be considered for sheet music publication, visit paracletesheetmusic.com/submissions.
DO YOU SELL BOOKS OUTSIDE OF THE UNITED STATES?
Yes! Customers worldwide can order most of our books directly from us or from one of our distributors. See our International Customers page for details.
FOREIGN LICENSING?
For inquiries about Foreign Licensing, please contact Riggins Rights Management at rights@rigginsrights.com
PERMISSIONS?
If you would like to request permission to quote from or reproduce Paraclete Press publications, please send an email to our permissions desk.
permissions@paracletepress.com
Please include the following information:
- Title
- Author
- Page reference
- Text that will be included in the excerpt
- Use of the excerpt, including whether or not it will be published
- Will the resulting resource be given free or paid?
HOW CAN I CONTACT AN AUTHOR OR HIRE AN AUTHOR TO SPEAK?
Paraclete Press authors are experts in their fields and often speak at events and offer interviews.You may contact an author through Paraclete by emailing publicity@paracletepress.com or calling 1-800-451-5006, ext. 300.
WILL MY CREDIT CARD BE CHARGED WHEN MY ORDER IS PROCESSED OR WHEN MY PRODUCT SHIPS?
Our policy for orders through our website is to charge credit cards when the order is processed. If you are pre-ordering a book that has not been released, you will have pre-paid for your order, and your book will be shipped to you upon it's release at no additional cost.
HOW CAN I FIND AN OUT-OF-PRINT PARACLETE PRESS BOOK?
If the title you're looking for is out-of-print on our website, you may still be able to find it through another distributor. See our How to Find Out-of-Print Books page for help. If the title you're looking for is Print-on-Demand, you can order it from this website, and a pop-up message will alert you that the title is unavailable for rush shipping.
DO YOU HAVE ACCESSIBLE PDFS FOR PEOPLE WITH DISABILITIES?
In this case, we recommend purchasing the ebook version of the book available on Amazon or anywhere ebooks are sold.