Help & FAQs

If you need help finding books, completing an order, or getting in touch with someone at Paraclete Press, you're in the right place! We've compiled the answers to our most frequently asked questions below, so take a look to see if you can find the information you need.

Still don't see what you're looking for? Feel free to call our customer service department at 1 (800) 451-5006 x 300, or email customerservice@paracletepress.com and we will return your query as soon as possible.

I HAVE A QUESTION ABOUT MY ORDER. WHO SHOULD I CONTACT?

First, check your email for order status and confirmation receipts in the email provided with the order. If you still have questions, or did not receive an email, our customer service department would love to help you. Please call us at 1 (800) 451-5006 x 300, or email customerservice@paracletepress.com.

HOW CAN I SEE A CATALOG? 

You can view our latest Catalog of New Releases and Supplemental Resource Catalog online. 

HOW CAN I GET DISCOUNTS ON PARACLETE BOOKS?

There are several ways to save on Paraclete Press books based on who you are and what you're buying. Check out our helpful customer and bulk discounts for more details. 

HOW DO I SUBMIT A BOOK PROPOSAL?

Please see our Submissions page for more details on manuscript submissions.

To submit compositions to be considered for sheet music publication, visit paracletesheetmusic.com/submissions.

DO YOU SELL BOOKS OUTSIDE OF THE UNITED STATES?

Yes! Customers worldwide can order most of our books directly from us or from one of our distributors near you. Check our International Customers page for more help.


HOW DO I REQUEST AN EXAM OR DESK COPY?

Paraclete Press will provide desk copies of books that we publish to qualifying professors after the book has been adopted as the course text. Desk copies are limited to one copy per title per professor. 

To receive a desk copy of a book, please email your request to rachelm@paracletepress.com. Include the name of the school, course title, department, contact phone number, when the course will be given, and approximate number of students. 

HOW CAN I CONTACT AN AUTHOR OR HIRE AN AUTHOR TO SPEAK?

Paraclete Press authors are experts in their fields and often speak at events and offer interviews.You may contact an author through Paraclete by emailing your questions or request or calling 1-800-451-5006, ext. 300.


HOW CAN I FIND AN OUT-OF-PRINT PARACLETE PRESS BOOK?

If the title you're looking for is out-of-print on our website, you may still be able to find it through another distributor. See our How to Find Out-of-Print Books page for help. If the title you're looking for is Print-on-Demand, you can still order it from this website—however a popup will alert you to the fact that the title is Print-On-Demand, and therefore unavailable for rush shipping.

 

DO YOU HAVE ACCESSIBLE PDFS FOR PEOPLE WITH DISABILITIES? 

In this case, we recommend purchasing the ebook version of the book available on Amazon or anywhere you purchase ebooks. If you do not find the book you are looking for available in the ebook format, please reach out to customerservice@paracletepress.com.