Meet Our Customer Care Team

SHARON PFEIFFER — Retail, Specialty Sales and Author Events/Sales

Sharing the joy of Christ through inspirational books and sacred music, Sharon is blessed to share the mission of Paraclete Press. Also serving as one of the organists at the Church of the Transfiguration and member of the Gloriae Dei Cantores, her life has many facets. Her dog Coach is a special addition to the Paraclete sales room, and a happy companion on long walks!

P: 774-801-2041
SR. ROSEMARY — Church sales and Library Specialist

Whether serving librarians or Religious Education Directors, Sr. Rosemary brings energy and engagement to our customers. The many facets of her daily life, which include playing in the music ensembles of the Community of Jesus, and being an electrician, bring life and joy to her work at Paraclete!

SR. PENELOPE — Retail Associate

Sr. Penelope has enjoyed serving Paraclete customers through several different departments at Paraclete Press. When not at her desk, she can be found arranging flowers or playing musical instruments.

MARIA DELUDEPublic Libraries and Funeral Homes


Maria is excited about Paraclete’s mission, to spread beauty, music and JOY with a hopeful theme, and looks forward to helping people achieve this goal. When she’s not at Paraclete, she can be found in a comfy chair reading a meaningful book, with her beloved tuxedo cat close by.
JOHN JORDAN Church and School Sales

John enjoys collaborating with both Churches and Schools in their search to bring people to God. When not on the phone, you can find him flipping through poetry, running on the road, or learning a piece of music! John brings his passion to educate the next generation to his work at Paraclete!

TREVA WHICHARDCustomer Service


Treva was a customer of Paraclete's for many years, never dreaming she would work there. Through Paraclete, she learned of Gregorian Chant which is now important to her for many reasons. For over 17 years, she has had the blessing of working at Paraclete in various capacities. Her little rescue dog sleeps by her desk; a grateful employee as well!
JIM JORDAN — Music Editor/Marketing

Sometimes you will find me doing an education video on a chant book, or discussing the upcoming choral needs for the fall with a church music director, or working with someone to market one of many Paracletes' audio and design services, but I will always be happy to "visit" with you anytime! ("visit" as defined by native Midwesterners - A lovely and heartfelt talk on the phone with anyone!) As they say, "How else do you get to know someone and how to help them?" "You can't very well tell someone what anthem would work for them on Sunday two weeks hence if you don't know whether will be enough tenors to cover a particular part!" So, let me hear from you!

SR. BRIGID —Commercial Sales

Sr. Brigid enjoys serving our gift, museum and independent bookstores with a special interest in all things Celtic.
When not on the phone, she can be found upholstering furniture and making curtains or at our Community's barn caring for our 3 cows!

MIKE HALE Graphic Designer


In addition to being a designer for Paraclete, Mike is also a composer. You can see more about him at his website,
BR. ANTHONY — Graphic Designer

Br. Anthony loves the combination of the creative element of designing and working with people to see their vision come to life. When he's not designing, you can often find him playing the organ, landscaping in the yard, or trying a new recipe in the kitchen.

DANE OLSEN Graphic Designer


Dane loves working with his hands, whether that’s designing a book cover or building a boat. Using graphic design to further spread the joy and love that Paraclete’s products contain is an incredible opportunity. When not designing Dane can be found playing the organ or surfing the beautiful beaches of Cape Cod.